Error Message - "Please zoom in or set at 100% of the page to fix this issue.

Modified on Wed, 13 Dec, 2023 at 12:16 PM


1. What does this error message mean?


This error message is displayed when the browser zoom level is set to 50% or lower. Our student dashboard is designed to function optimally at 100% zoom level. When the zoom level is reduced beyond this point, it may cause display and functionality issues within the dashboard.


2. Why does this error occur?


The error occurs as a protective measure to alert users that the current zoom level may disrupt the dashboard's layout and interactive elements, potentially leading to a suboptimal user experience.


3. How can I fix this issue?

To fix this issue and restore full functionality to the student dashboard, please adjust your browser zoom level to 100%. You can typically do this by pressing Ctrl + 0 on Windows or Command + 0 on macOS. Alternatively, you can adjust the zoom level manually in your browser's settings or menu.


4. Will changing the zoom level affect my progress or data?


No, adjusting the zoom level will not affect your progress or any data within the student dashboard. It simply changes the scale of the content displayed on your screen.


5. What should I do if the issue persists after setting the zoom to 100%?

If you continue to experience issues after setting the zoom level to 100%, please clear your browser's cache and cookies, restart your browser, and log back into the student dashboard. If the problem persists, contact our support team for further assistance.


6. Can I still use the dashboard at a zoom level different from 100%?

While it is possible to use the dashboard at a different zoom level, we strongly recommend keeping it at 100% to ensure that you have the best user experience and that all functionalities work as intended.


Need Further Assistance?


If you encounter any issues during this process, don't hesitate to reach out for help. Submit a support ticket or email support@quickstart.com, and one of our support agents will be glad to assist you.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article